The Global Postal Network (GPN) has encountered various challenges in its attempt to satisfy the needs of Small and Medium Enterprises (SMEs) when engaging in foreign markets. By providing parcel and package delivery and collaborating with express and courier services, GPN has a vital role in global supply chains and is an indispensable part of the e-commerce industry today. Moreover, through the implementation of mobile and online technologies, GPN has enabled financial services and other innovative approaches which facilitate e-business on both local and international markets. This article will explore examples of how the postal system can assist SMEs, particularly in last-mile delivery, in conducting successful business.
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