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ANALYSIS OF THE INFLUENCE OF BRAND IMAGE, SERVICE QUALITY AND STORE ATMOSPHERE ON CUSTOMER SATISFACTION CAFE RUANG SARCA MEDAN
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ANALYSIS OF THE INFLUENCE OF BRAND IMAGE, SERVICE QUALITY AND STORE ATMOSPHERE ON CUSTOMER SATISFACTION CAFE RUANG SARCA MEDAN (2023)ANALYSIS OF THE INFLUENCE OF BRAND IMAGE,…The Effects of Atmosphere on Perceived Values and Customer Satisfaction toward the Theme Hotel: The Moderating Role of Green Practice Perception (2022)The Effects of Atmosphere on …Market Growth Strategy through Consumers’ Satisfaction, Product Quality and Brand Image: Evidence from Jakarta Indonesia (2021)Market Growth Strategy throug…The Service Quality Dimensions that Affect Customer Satisfaction in the Jordanian Banking Sector (2019)The Service Quality Dimension…Impact of service quality on customer satisfaction in Malaysia airlines: A PLS-SEM approach (2018)Impact of service quality on …Marketing Management (12th Edition) (2007)Marketing Management (12th Ed…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Service learning in higher education: a systematic literature review (2019)Workplace bullying, psychological distress, resilience, mindfulness, and emotional exhaustion (2019)The Effect of Service Quality on Customer Satisfaction in an Automotive After-Sales Service (2021)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Reassessment of Expectations as a Comparison Standard in Measuring Service Quality: Implications for Further Research (1994)Investigating the effect of perceived quality of self-service banking on customer satisfaction (2020)Digital Banking in Northern India: The Risks on Customer Satisfaction (2021)Effects of service quality and customer satisfaction on loyalty of bank customers (2021)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Comparative fit indexes in structural models. (1990)The Effect of Branding, Perceived Environmental and Social Responsibility on Customer Satisfaction and Loyalty (2023)Understanding the Role of the Shopping Experience in Explaining Tourists' Perceived Value and Behavioral Intention in African Markets (2024)Fostering customer citizenship behavior of upscale hotels: the role of hotel atmosphere, customer experience, perceived value and staff-customer interaction (2025)Understanding service experience and its impact on brand image in hospitality sector (2014)Consumer perceived brand innovativeness (2015)Chapter 12: What does the Anthropocene hold for citizenship? (2019)Impact of Brand Image, Price, Customer Oriented Services On Customer Buying Decision With Brand Trust as Mediation Variables in Prudential Insurance Co. (2023)Key Issues in Multichannel Customer Management: Current Knowledge and Future Directions (2009)Tourist Perceived Value, Relationship to Satisfaction, and Behavioral Intentions (2013)The Influence of Brand Awareness, Brand Image, and Brand Trust on Brand Loyalty (2020)
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References

  • 2007Marketing Management (12th Edition)1,029 cited
  • 2019The Service Quality Dimensions that Affect Customer Satisfaction in the Jordanian Banking Sector485 cited
  • 2018Impact of service quality on customer satisfaction in Malaysia airlines: A PLS-SEM approach475 cited
  • 2022The Effects of Atmosphere on Perceived Values and Customer Satisfaction toward the Theme Hotel: The Moderating Role of Green Practice Perception27 cited
  • 2021Market Growth Strategy through Consumers’ Satisfaction, Product Quality and Brand Image: Evidence from Jakarta Indonesia10 cited

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