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Business Process Management Journal
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  • 2020Has COVID-19 Accelerated Digital Transformation? Initial Lessons Learned for Public Administrations190 cited
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  • 2018

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Improving baggage flow in the baggage handling system at a UAE-based airline using lean Six Sigma tools
67 cited
  • 2015Quantifying the Supply Chain Resilience67 cited
  • 2020Critical success factors for implementing green supply chain management in the electronics industry: an emerging economy case64 cited