Review of scientific literature on BPM concept in social sciences

Inna Koblianska · Dmytro Varakin · Oleh Pihul · Volodymyr Somushkin · Vadym Glukh

14 citations0/0 files storedProblems and Perspectives in Management

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Business Process Modeling and Analysis Management Systems and Quality Improvement Business and Management Studies

Abstract

The business process management (BPM) approach enhances organizational competitiveness and facilitates digital business transformations. Successful implementation of BPM necessitates a comprehensive understanding of its conceptual foundations and developmental trajectory. This study aims to investigate BPM studies in social sciences, unraveling the evolution and main pillars of the BPM concept. The research methodology comprises a bibliometric analysis of 95 articles indexed in the Web of Science Core Collection from 1997 to 2023 using the Biblioshiny App, followed by a narrative literature review of the most highly cited publications.The results unveil a notable shift in BPM research to information technologies, reflecting an interdisciplinary nature of the BPM concept (going beyond management itself). However, the analysis indicates that BPM research in social sciences tends to be specialized and localized, characterized by limited collaboration among scholars, research teams, institutions, and countries. The study identifies a diverse range of relevant research topics encompassing the maturity concept, business process, process orientation, process performance, success factors, and data and knowledge management. Process modeling and improvement emerge as central but underexplored areas, while strategic management, complexity theory, and organizational processes display declining thematic trends. The most frequently cited research papers primarily focus on enriching BPM practices through integrating digital tools and innovations, emphasizing the role of organizational culture in facilitating BPM implementation and investigating the relationship between BPM and supply chain integration and performance. AcknowledgmentThis study is funded by a grant, “Restructuring of the national economy in the direction of digital transformations for sustainable development” (№0122U001232) (Inna Koblianska’s contribution).

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2017bibliometrix : An R-tool for comprehensive science mapping analysis 2021How to conduct a bibliometric analysis: An overview and guidelines 2009The critical success factors of business process management 2013Business Process Management: A Comprehensive Survey 2005Business process management as competitive advantage: a review and empirical study 2013Development and validation of an instrument to measure organizational cultures’ support of Business Process Management 2011Managerial processes: business process that sustain performance 2020A quantitative and qualitative study of the link between business process management and digital innovation

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2024Unraveling the trends in business process management: a comprehensive bibliometric analysis of management and business literature

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