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A methodology for assessing supply-demand matching of smart government services from citizens’ perspective: A case study in Nanjing, China
16 references·2 citing·53 second hop
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References

  • 1995Determining objective weights in multiple criteria problems: The critic method3,481 cited
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  • 2019Service quality, perceived value, and citizens’ continuous-use intention regarding e-government: Empirical evidence from China515 cited
  • 2020The effects of e-government evaluation, trust and the digital divide in the levels of e-government use in European countries268 cited
  • 2018An empirical investigation on the adoption of cryptocurrencies among the people of mainland China250 cited
  • 2010Do they want it? Do they use it? The ‘Demand-Side’ of e-Government in Australia and New Zealand248 cited
  • 2021Influencing factors and their influencing mechanisms on urban resilience in China244 cited
  • 2021How to peak carbon emissions of provincial construction industry? Scenario analysis of Jiangsu Province198 cited
  • 2018A framework for Internet of Things-enabled smart government: A case of IoT cybersecurity policies and use cases in U.S. federal government190 cited
  • 2020A study on the psychological needs of nurses caring for patients with coronavirus disease 2019 from the perspective of the existence, relatedness, and growth theory138 cited
  • 2016Can You Find It on the Web? An Assessment of Municipal E-Government Transparency137 cited
  • 2015From the quality of traditional services to the quality of local e-Government online services: A literature review124 cited
  • 2021The impact of COVID-19 pandemic on the psychological needs of tourists: implications for the travel and tourism industry

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112 cited
  • 2021Digitally Transforming Electronic Governments into Smart Governments: SMARTGOV, an Extended Maturity Model110 cited
  • 2019How smart can government be? Exploring barriers to the adoption of smart government96 cited
  • 2017National e-government performance and citizen satisfaction: a multilevel analysis across European countries95 cited
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    • 2025Assessing the impact of the built environment on independent living in the Naturally Occurring Retirement Communities (NORCs) in Australia: A Bayesian network analysis2 cited
    • 2025Towards Resilient Urban Design: Revealing the Impacts of Built Environment on Physical Activity Amidst Climate Change2 cited