Predicting Public Servants’ Organizational Citizenship Behavior through Work-Life Balance Initiatives: Evidence from Medics in Tanzania’s Government Hospitals

Abstract

Despite gaining substantia l recognition and being highly advocated for adoption, the concepts of work - life balance and organizational citizenship behavior are still under - researched in the public service, especially in developing countries. This study examines the influence of work - life balance on dimensions of organizational citizenship behavior among medical staff members in Tanzania. A cross - sectional survey was employed to collect data from 335 stratified randomly selected medics working in hospitals operating under Local Govern ment Authorities. The Covariance - Based Structural Equation Modelling technique was used in data analysis with the help of Amos software version 21. Results show that work - life balance initiatives have a positive and significant influence on organizational citizenship behavior. The study findings provide evidence of the applicability of the link between work - life balance and organizational citizenship behavior, as postulated in Social Exchange Theory, in the public service which is under - researched. The stud y implication for different stakeholders is presented at the end of the paper. Keywords : Organization citizenship behavior, work - life balance, medics, healthcare facilities

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