Work2023

Information Processing Style and Information-seeking Behavior in Organizational Decision-making

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Decision-Making and Behavioral Economics Library Science and Information Literacy Information Retrieval and Search Behavior

Abstract

This study aims to examine the relationship between information processing style and information-seeking behavior of public institution workers in South Korea and the moderating effect of organizational trust using cognitive-experiential self theory and Wilson’s information seeking behavior model. We found that rational information processing style is positively related to an information seeking behavior, and intuitive information processing style is negatively related to an information seeking behavior. Also, the interaction effect of organizational trust was statistically significant, only intuitive information processing style. Our contributions suggests ways to better understand the meaning and importance of evidence-based decision-making processes conducted in the public sector by presenting empirical results related to evidence-based decision-making.

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