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Does Reducing Street-Level Bureaucrats’ Workload Enhance Equity in Program Access? Evidence from Burdensome College Financial Aid Programs
16 references·5 citing·34 second hop
Does Reducing Street-Level Bureaucrats’ Workload Enhance Equity in Program Access? Evidence from Burdensome College Financial Aid Programs (2023)Does Reducing Street-Level Bureaucrats’ W…On Intersectionality: Essential Writings (2022)On Intersectionality: Essenti…Psychological Frictions and the Incomplete Take-Up of Social Benefits: Evidence from an IRS Field Experiment (2015)Psychological Frictions and t…Coping During Public Service Delivery: A Conceptualization and Systematic Review of the Literature (2015)Coping During Public Service …Reducing Prejudice and Discrimination (2013)Reducing Prejudice and Discri…The Role of Application Assistance and Information in College Decisions: Results from the H&R Block Fafsa Experiment* (2012)The Role of Application Assis…How Does Your Kindergarten Classroom Affect Your Earnings? Evidence from Project Star (2011)How Does Your Kindergarten Cl…Disciplining the Poor (2011)Disciplining the PoorPrejudice Reduction: What Works? A Review and Assessment of Research and Practice (2008)Prejudice Reduction: What Wor…Handbook of social psychology (2004)Handbook of social psychologyCops, Teachers, Counselors (2003)Cops, Teachers, CounselorsA justification-suppression model of the expression and experience of prejudice. (2003)A justification-suppression m…Lipstick and Logarithms: Gender, Institutional Context, and Representative Bureaucracy (2002)Lipstick and Logarithms: Gend…Stereotyping, prejudice, and discrimination. (1998)Stereotyping, prejudice, and …American journal of political science (1983)American journal of political…The Statistical Theory of Racism and Sexism. (1972)The Statistical Theory of Rac…The Economics of Discrimination (1971)The Economics of Discriminati…Meritocracy and Equal Access to the Public Sector: A Comparative Analysis of Accessibility to Public Sector Jobs and Public Services (2025)Meritocracy and Equal Access …Do Vulnerable Citizens (Really) Perceive Higher Bureaucracy Costs? 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References

  • 2004Handbook of social psychology4,689 cited
  • 1972The Statistical Theory of Racism and Sexism.3,463 cited
  • 1983American journal of political science1,985 cited
  • 1971The Economics of Discrimination1,794 cited
  • 1998Stereotyping, prejudice, and discrimination.1,774 cited
  • 2011How Does Your Kindergarten Classroom Affect Your Earnings? Evidence from Project Star1,513 cited
  • 2008Prejudice Reduction: What Works? A Review and Assessment of Research and Practice1,377 cited
  • 2003Cops, Teachers, Counselors1,161 cited
  • 2022On Intersectionality: Essential Writings1,141 cited
  • 2011Disciplining the Poor1,129 cited
  • 2013Reducing Prejudice and Discrimination1,127 cited
  • 2003A justification-suppression model of the expression and experience of prejudice.1,086 cited
  • 2012The Role of Application Assistance and Information in College Decisions: Results from the H&R Block Fafsa Experiment*952 cited
  • 2015Coping During Public Service Delivery: A Conceptualization and Systematic Review of the Literature753 cited
  • 2002Lipstick and Logarithms: Gender, Institutional Context, and Representative Bureaucracy656 cited

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2015
Psychological Frictions and the Incomplete Take-Up of Social Benefits: Evidence from an IRS Field Experiment
639 cited

Cited by

  • 2025Do Vulnerable Citizens (Really) Perceive Higher Bureaucracy Costs? Testing a Key Claim of the Administrative Burden Framework15 cited
  • 2025Administrative Burden Revisited: Advancing Research and Practice7 cited
  • 2024“Although Burdened, Do We Need to Do More?” Street-Level Bureaucrats’ Organizational Citizenship Behaviors in Poverty Alleviation Policy Implementation6 cited
  • 2025Meritocracy and Equal Access to the Public Sector: A Comparative Analysis of Accessibility to Public Sector Jobs and Public Services4 cited
  • 2025Behaviorally informed interventions can increase take-up of public employment services, but conversion remains challenging: insights from an RCT in British Columbia, Canada1 cited