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Kiosk accessibility challenges faced by people with disabilities: an analysis of domestic and international accessibility laws/guidelines and user focus group interviews

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References

2020The effect of coronavirus disease-19 (COVID-19) risk perception on behavioural intention towards ‘untact’ tourism in South Korea during the first wave of the pandemic (March 2020)743 cited
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2014Why do customers use self-service information technologies in retail? The mediating effect of perceived service quality124 cited
2018Study of Accessibility Guidelines of Mobile Applications115 cited
2012Accessibility for Disabled in Public Transportation Terminal114 cited
2011Making touch-based kiosks accessible to blind users through simple gestures44 cited
2010The Effect of Disability and Approach on Touch Screen Performance during a Number Entry Task35 cited
2011The Barriers to and Benefits of Use of ICT for People with Visual Impairment25 cited
2019Toward unified guidelines for kiosk accessibility16 cited

Cited by

2024Does User Burden Matter?: Age Differences in User Behavior of Self-Service Technology10 cited
2025Short Sound Messages for Enhancing Digital Accessibility and Reducing Digital Divide2 cited
2024Concerns regarding the accessibility of self-service interactive devices for people with disabilities2 cited

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