The impact of E-commerce on the performance of firms in Vietnam

Abstract

Electronic commerce (E-commerce) has developed significantly with the Internet‘s support. It creates a new era of trading that removes physical barriers during transactions and brings economic profits for both sellers and buyers. Therefore, firms must take advantage of e-commerce to develop their market in the electronic world. In this paper, using panel data from 2012 to 2018, the authors examined the impact of e-commerce on the performance of firms in Vietnam which showed significant findings on how e-commerce influences the Vietnamese firms’ performance. Firstly, e-commerce positively affects the performance of firms in Vietnam. Secondly, the impact of e-commerce on large enterprises is bigger than on small and medium-sized ones. Finally, the authors indicated the positive impacts of e-commerce on domestic firms in Vietnam however the FDI firms in Vietnam are in contrast.

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