The Influence of Authentic Leadership and Organizational Culture on Performance through Satoria Pharma's Employee Satisfaction

Abstract

The quality of human resources (HR) determines the success of an organization, both large and small. HR plays a role in planning, implementing and controlling the organization. The purpose of this study is to analyze whether there is an influence: 1) authentic leadership on satisfaction; 2) organizational culture on satisfaction; 3) authentic leadership on employee performance; 4) organizational culture on employee performance; 5) satisfaction not on employee performance; 6) authentic leadership on performance through employee satisfaction; and 7) organizational culture on performance through employee satisfaction. The study was conducted using probability sampling, with data collected from respondents consisting of employees at various levels and departments at Satoria Pharma. Using Slovin's calculation, the sample was found to be 75 respondents taken from a total of 300 employees. The research used a quantitative approach with the following results: 1) authentic leadership affects satisfaction; 2) organizational culture affects satisfaction; 3) authentic leadership affects employee performance; 4) organizational culture affects employee performance; 5) satisfaction has no effect on employee performance; 6) authentic leadership has no effect on performance through employee satisfaction; and 7) organizational culture has no effect on performance through employee satisfaction. The results of this research shed light on the factors that impact employee satisfaction and organizational performance in the pharmaceutical industry. The practical implication of this study highlights the significance of cultivating genuine leadership and fostering a positive company culture. Managers and professionals within pharmaceutical companies should prioritize the qualities associated with authentic leadership, such as providing a clear vision and guidance, practising integrity, actively listening to and empathizing with employees, and fostering a sense of unity in the workplace. Furthermore, companies should strive to establish an organizational culture that places value on positive corporate ethics, encourages and supports employee growth and development, and promotes social norms that align with these values. By implementing authentic leadership and creating a good organizational culture, pharmaceutical companies like Satoria Pharma can improve employee satisfaction and overall organizational performance.

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