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Analysis of Key Factors for Improved Customer Experience, Engagement, and Loyalty in the E-Commerce Industry in Indonesia
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Analysis of Key Factors for Improved Customer Experience, Engagement, and Loyalty in the E-Commerce Industry in Indonesia (2023)Analysis of Key Factors for Improved Cust…The role of artificial intelligence personalisation in e-commerce: Customer purchase decisions in the retail sector (2025)The role of artificial intell…Comprehensive Bibliometric Analysis of UTAUT and AI Integration in Business and Management Trends (2015-2024) (2024)Comprehensive Bibliometric An…Pemanfaatan Teknologi Layanan Fine Dining untuk Meningkatkan Customer Experience dan Influence Satisfaction (2023)Pemanfaatan Teknologi Layanan…Experiential Marketing (1999)Evaluating the Impacts of Customer Experience on Purchase Intention (2013)Understanding Impact Sustainable Intention of S-Commerce Activities: The Role of Customer Experiences, Perceived Value, and Mediation of Relationship Quality (2021)Exploring E-learning Challenges During the Global COVID-19 Pandemic: A Review (2020)Understanding Behavioral Intention to Use of Air Quality Monitoring Solutions with Emphasis on Technology Readiness (2024)A technique for measurement of attitudes (1932)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)A primer on partial least squares structural equation modeling (PLS-SEM) (2015)
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  • 2023Pemanfaatan Teknologi Layanan Fine Dining untuk Meningkatkan Customer Experience dan Influence Satisfaction19 cited
  • 2025The role of artificial intelligence personalisation in e-commerce: Customer purchase decisions in the retail sector14 cited
  • 2024Comprehensive Bibliometric Analysis of UTAUT and AI Integration in Business and Management Trends (2015-2024)4 cited

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