References

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• 1969A Ladder Of Citizen Participation17,032 cited
• 2014A Systematic Review of Co-Creation and Co-Production: Embarking on the social innovation journey2,330 cited
• 2014Trust in Government – the Relative Importance of Service Satisfaction, Political Factors and Demography634 cited
• 2007When Public Participation in Administration Leads to Trust: An Empirical Assessment of Managers’ Perceptions325 cited
• 2005Testing the Expectancy Disconfirmation Model of Citizen Satisfaction with Local Government299 cited
• 2001Assessing Public Participation in U.S. Cities232 cited
• 2006Citizens' Perceptions of Politics and Ethics in Public Administration: A Five-Year National Study of Their Relationship to Satisfaction with Services, Trust in Governance, and Voice Orientations226 cited
• 2014Supporting Democracy: Political Participation and Political Attitudes. Exploring Causality using Panel Data213 cited
• 2011Public Participation and Organizational Performance: Evidence from State Agencies191 cited
• 2009Governing by goals and numbers: A case study in the use of performance measurement to build state capacity in China163 cited
• 2008Political Trust and Petitioning in the Chinese Countryside146 cited
• 2007Coercion versus Choice: Citizen Evaluations of Public Service Quality across Methods of Consumption