Ford’s Hermosillo Plant: The Trajectory of. Development of a Hybrid Model

Jorge Carrillo · Yolanda Montiel

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Global and Cross-Cultural Management Quality and Supply Management Global trade, sustainability, and social impact

Abstract

Abstract This chapter examines the reorganization of production in the assembly and stamping plants of Ford-Hermosillo, Mexico. It concerns an attempt by Ford to introduce a production system based on a Japanese model, and its subsequent hybridization. Ford sought to combine high technology, just-in-time, total quality control, and an inexperienced Mexican labour force. The company succeeded in achieving international levels of competitiveness at a greenfield site in a less developed country, but also encountered worker resistance, high labour turnover, and endemic labour conflict. The use of work teams has diminished and unions have recovered a significant shop floor role. Ford’s adaptation has not been systematic because of the company’s failure to prioritize the stabilization and upgrading of working conditions.

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