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The Phenomena of Local Public Transportation Service: A Case Oplet in Pontianak, Indonesia
12 references·0 citing·48 second hop
The Phenomena of Local Public Transportation Service: A Case Oplet in Pontianak, Indonesia (2022)The Phenomena of Local Public Transportat…Evaluation of Selection of Public Transport Mode Corridor Blok M – Bundaran Hotel Indonesian in the New Normal Era with Stated Preference (2022)Evaluation of Selection of Pu…Impact of Service Quality on the Customer Satisfaction: Case study at Online Meeting Platforms (2021)Impact of Service Quality on …How did the COVID-19 Pandemic Impact Passenger Choice toward Public Transport? The Case of Jakarta, Indonesia (2021)How did the COVID-19 Pandemic…Understanding consumer satisfaction with railway transportation service: An application of 7Ps marketing mix (2019)Understanding consumer satisf…Public Transport Accessibility: A Literature Review (2018)Public Transport Accessibilit…e-CRM and Loyalty: A Mediation Effect of Customer Experience and Satisfaction in Online Transportation of Indonesia (2018)e-CRM and Loyalty: A Mediatio…DESIGNING THE APPROPRIATE DATA COLLECTION METHOD FOR PUBLIC TRANSPORT PASSENGER SATISFACTION ANALYSIS (2018)DESIGNING THE APPROPRIATE DAT…What influences satisfaction and loyalty in public transport? A review of the literature (2017)What influences satisfaction …Understanding public transit use behavior: integration of the theory of planned behavior and the customer satisfaction theory (2016)Understanding public transit …Mining meaning from online ratings and reviews: Tourist satisfaction analysis using latent dirichlet allocation (2016)Mining meaning from online ra…Integration of standardization and customization: Impact on service quality, customer satisfaction, and loyalty (2016)Integration of standardizatio…The demand for public transport: The effects of fares, quality of service, income and car ownership (2006)The demand for public transpo…Stated choice methods analysis and applications (2000)Stated Choice Methods (2000)Public transport values of time (2004)Should Urban Transit Subsidies Be Reduced? 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References

  • 2016Mining meaning from online ratings and reviews: Tourist satisfaction analysis using latent dirichlet allocation1,044 cited
  • 2006The demand for public transport: The effects of fares, quality of service, income and car ownership726 cited
  • 2016Integration of standardization and customization: Impact on service quality, customer satisfaction, and loyalty469 cited
  • 2017What influences satisfaction and loyalty in public transport? A review of the literature459 cited
  • 2018Public Transport Accessibility: A Literature Review340 cited
  • 2021Impact of Service Quality on the Customer Satisfaction: Case study at Online Meeting Platforms183 cited
  • 2016Understanding public transit use behavior: integration of the theory of planned behavior and the customer satisfaction theory142 cited
  • 2019Understanding consumer satisfaction with railway transportation service: An application of 7Ps marketing mix31 cited
  • 2018e-CRM and Loyalty: A Mediation Effect of Customer Experience and Satisfaction in Online Transportation of Indonesia28 cited
  • 2018DESIGNING THE APPROPRIATE DATA COLLECTION METHOD FOR PUBLIC TRANSPORT PASSENGER SATISFACTION ANALYSIS17 cited
  • 2022Evaluation of Selection of Public Transport Mode Corridor Blok M – Bundaran Hotel Indonesian in the New Normal Era with Stated Preference13 cited
  • 2021How did the COVID-19 Pandemic Impact Passenger Choice toward Public Transport? The Case of Jakarta, Indonesia11 cited

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