Article2023

Unraveling the influence of human capital and stakeholder engagement on corporate digital responsibility: Implications for firm performance in Southeast Asia enterprises

Huy‐Cuong Vo Thai · Trinh Hoang Hong Hue · Pei‐Fen Chen · My‐Linh Tran

25 citations0/0 files storedCorporate Social Responsibility and Environmental Management

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Corporate Social Responsibility Reporting Information Technology Governance and Strategy Corporate Social Responsibility and Sustainability

Abstract

Abstract Southeast Asian enterprises (SAEs) face the challenge of ensuring responsible and ethical utilization of data and digital technologies in the rapidly evolving digital landscape. Corporate digital responsibility (CDR) has emerged as a framework to guide organizations in adopting socially, economically, technologically, and ecologically responsible practices. However, empirical research on CDR is limited, highlighting the need for further investigation to bridge the gap between theory and practice. This study addresses this gap by examining the influence of human capital and stakeholder engagement on the formulation and execution of CDR strategies and their impact on firm performance. Drawing upon the theoretical framework of a Resource‐Based View and analyzing data from 2106 enterprises in Vietnam, Philippines, and Indonesia were collected through the Future of Business Survey. This research contributes insights into the drivers and determinants of CDR adoption and implementation, evaluates the effectiveness of different CDR approaches in achieving favorable post‐CDR performance outcomes, emphasizes the moderating role of stakeholder engagement, and offers a unique empirical perspective within the context of SAEs. This study enriches our understanding of CDR and provides practical implications for organizations seeking to navigate the complexities of responsible digital practices.

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References

2003Misery Loves Companies: Rethinking Social Initiatives by Business 2013Digital Business Strategy: Toward a Next Generation of Insights 1997The Corporate Social Performance and Corporate Financial Performance Debate 2014How does corporate social responsibility contribute to firm financial performance? The mediating role of competitive advantage, reputation, and customer satisfaction 1986Four Ethical Issues of the Information Age 1998Technological overlap and interfirm cooperation: implications for the resource-based view of the firm 2018Ethical Implications and Accountability of Algorithms 2019Digitalization, business models, and SMEs: How do business model innovation practices improve performance of digitalizing SMEs?

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