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The future of tourism and hospitality labour: challenges, requirements, trends, skills and the impact of technology
7 references·10 citing·49 second hop
The future of tourism and hospitality labour: challenges, requirements, trends, skills and the impact of technology (2023)The future of tourism and hospitality lab…A reflection on the Great Resignation in the hospitality and tourism industry (2022)A reflection on the Great Res…From Liminal Labor to Decent Work: A Human-Centered Perspective on Sustainable Tourism Employment (2021)From Liminal Labor to Decent …The Future of Work and Skills Development in Tourism – Policy Paper (2019)The Future of Work and Skills…Mapping talent development in tourism and hospitality: a literature review (2019)Mapping talent development in…Human resource challenges in Canada’s hospitality and tourism industry (2017)Human resource challenges in …What about the workers? Roles and skills for employees in hotels of the future (2015)What about the workers? 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(1968)Basics of qualitative research : techniques and procedures for developing grounded theory (1998)Descriptions of Sampling Practices Within Five Approaches to Qualitative Research in Education and the Health Sciences (2014)Can sample size in qualitative research be determined a priori? (2018)Clicking the boredom away – Exploring impulse fashion buying behavior online (2018)Adaptability in the workplace: Development of a taxonomy of adaptive performance. (2000)Evolving to a New Dominant Logic for Marketing (2003)A workforce to be reckoned with: The emerging pivotal Generation Z hospitality workforce (2018)Sustainable human resource management as a driver in tourism policy and planning: a serious sin of omission? 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(2012)Tourism workforce research: A review, taxonomy and agenda (2016)Tourism companies’ sustainability communication – creating legitimacy and value (2021)In the shadow of the mountain: the crisis of precarious livelihoods in high altitude mountaineering tourism (2022)From Neglect to Progress: Assessing Social Sustainability and Decent Work in the Tourism Sector (2023)COVID-19’s impact on the hospitality workforce – new crisis or amplification of the norm? (2020)Combating quiet quitting: implications for future research and practices for talent management (2023)Quiet quitting: relationship with other concepts and implications for tourism and hospitality (2023)Experience management in hospitality and tourism: reflections and implications for future research (2024)Qualitative Inquiry and Research Design: Choosing Among Five Approaches (2015)Qualitative Inquiry and Research Design : Choosing Among Five Approaches (2017)An evidence-based review of HR Analytics (2016)How Technology Is Changing Work and Organizations (2016)Legal and human rights issues of AI: Gaps, challenges and vulnerabilities (2020)Conference report: Beyond the hype, the future of work in hospitality and tourism (2025)Sustainability in the hospitality industry (2016)Social Sustainability: A New Conceptual Framework (2017)The digital skills divide: evidence from the European tourism industry (2021)Developing sustainable hospitality competencies for Gen Z hospitality management students: Matters of work-integrated learning and green mindset (2025)Competency-Based Training Framework for Hotel Management: A Delphi Study (2026)Conclusion: towards a transformative future − synthesis and strategic imperatives for hospitality education (2026)Antecedents of labor shortage in the rural hospitality industry: a comparative study of employees and employers (2022)Knowledge, Skills, and Attitudes: Competencies for Sustainable Tourism (2023)Knowledge, Skills, and Attitudes: Competencies for Sustainable Tourism (2024)
this work references cited by second hop

References

  • 2012Sample Size Policy for Qualitative Studies Using In-Depth Interviews1,394 cited
  • 2022A reflection on the Great Resignation in the hospitality and tourism industry239 cited
  • 2015What about the workers? Roles and skills for employees in hotels of the future88 cited
  • 2021From Liminal Labor to Decent Work: A Human-Centered Perspective on Sustainable Tourism Employment56 cited
  • 2019The Future of Work and Skills Development in Tourism – Policy Paper51 cited
  • 2019Mapping talent development in tourism and hospitality: a literature review44 cited
  • 2017Human resource challenges in Canada’s hospitality and tourism industry31 cited

Cited by

  • 2024AI and the future of talent management in tourism and hospitality46 cited
  • 2024The post-pandemic era tourist guiding: evidence from professional tourist guides8 cited
  • 2025The Value of Skills for a Sustainable Tourism and Hospitality Industry8 cited
  • 2025Seeking a second chance: A study on rehabilitated offenders’ attitudinal transformation and career construction3 cited
  • 2025Inside the HR agenda: mapping hospitality conference discourses and tourism implications in Southeast Asia1 cited
  • 2025Improving Human Resources Management Practices in the Tourism and Hospitality Industry: Portuguese Case Studies0 cited
  • 2025

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Digitalization in the tourism industry: Impacts on employment, job satisfaction, and career development
0 cited
  • 2026Talent Transformation0 cited
  • 2026Stepping into the future: how robotic simulation training equips hospitality graduates for automated workplaces0 cited
  • 2026Cultivating future green chefs: students’ needs and competency levels in sustainable culinary creativity0 cited