Articlediamond2023

COMMUNICATING IT AUDIT FINDINGS: STRATEGIES FOR EFFECTIVE STAKEHOLDER ENGAGEMENT

Monisola Oladeinde · Evelyn Chinedu Okeleke · Olubukola Rhoda Adaramodu · Ololade Gilbert Fakeyede · Oluwatoyin Ajoke Farayola

56 citations0/0 files storedComputer Science & IT Research Journal

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Information Technology Governance and Strategy Auditing, Earnings Management, Governance Information and Cyber Security

Abstract

This research paper explores the intricate realm of communicating IT audit findings, focusing on strategies for effective stakeholder engagement. The significance of IT audits in the contemporary digital landscape is underscored, emphasizing the need to translate technical assessments into actionable insights. The theoretical framework draws from the Technology Acceptance Model (TAM) and Stakeholder Theory, offering lenses to understand stakeholder engagement dynamics. The conceptual framework interconnects the nature of IT audits, communication strategies, and stakeholder engagement. Strategies highlighted include clear and concise reporting, tailoring communication to diverse stakeholders, leveraging visual aids and technology, establishing feedback mechanisms, and fostering a collaborative organizational culture. Benefits encompass informed decision-making, enhanced transparency, improved risk management, and strengthened stakeholder relationships. Barriers, such as technical jargon and resistance to change, are addressed to optimize communication effectiveness. The conclusion underscores the pivotal role of communication in IT audits, and recommendations provide a roadmap for organizations to navigate complexities and maximize the impact of IT audit findings on organizational resilience and strategic decision-making. Keywords: IT Audits, Stakeholder Engagement, Communication Strategies, Stakeholder Theory, Risk Management, Organizational Resilience.

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References

2015The unified theory of acceptance and use of technology (UTAUT): a literature review 2002Developing Stakeholder Theory 2003Tailored and Targeted Health Communication: Strategies for Enhancing Information Relevance 2012An Open Government Maturity Model for social media-based public engagement 2018Defining E‐leadership as Competence in ICT‐Mediated Communications: An Exploratory Assessment 2009Effective information technology (IT) governance mechanisms: An IT outsourcing perspective 2014Are you talking to me?: Stakeholder communication and the risks and rewards of dialogue 2020Effect of information technology-enabled supply chain integration on firm's operational performance

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