System federation as means to achieve seamless logistics operations: Implementation gaps and best practices in selected multimodal cases from Greece

Abstract

Recent research and practice point out to interoperable logistics as the future of system communication in the transport and logistics (T&L) sector. The concept of system federation has been found to foster and accelerate the transition to seamless T&L operations. System federation has been implemented in three multimodal cases in Greece: Port-to-rail international transport, Port-to-road domestic transport, and Vessel-Road-Rail cargo bundling. This paper employs a multiple case study approach to analyze digitalization gaps and federation implementation best practices. As a general conclusion, system federation and digitalization of data exchange interfaces enhanced real-time track and tracing of shipments, as well as the communication between the involved actors in the areas of concern – and especially at the multimodal interfaces where system interoperability has been generally low.

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