This study investigates the value of the public library service, and library buildings in particular, in qualitative terms, with a focus on how the public library can address issues of loneliness and belonging. A qualitative narrative approach is taken to develop “library stories” and provide a deeper understanding that complements quantitative studies and library statistics. A three-stage research approach is taken: an initial literature analysis to identify issues and themes leads to a directed content analysis of some of this material to generate micro-narratives, which are complemented by an evocative autoethnography. Interrelated connections emerge concerning where our bodies belong and regarding vulnerable and marginalized users. New types of knowledges are identified. This is a novel combination of methods for library/information research, with the potential to highlight in new ways the value of library services and buildings. The study deals with UK public libraries between 2000 and 2021.
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