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Development of ICT Infrastructure Management Services for Optimization of Administration of Educational Institution Activities by Using ITIL-V4
2 references·0 citing·12 second hopsampled
Development of ICT Infrastructure Management Services for Optimization of Administration of Educational Institution Activities by Using ITIL-V4 (2023)Development of ICT Infrastructure Managem…Met4ITIL: A process management and simulation-based method for implementing ITIL (2018)Met4ITIL: A process managemen…Service Science: Toward a Smarter Planet (2009)Service Science: Toward a Sma…The Structure of Scientific Revolutions (1963)The Constitution of Society. Outline of the Theory of Structuration (1984)Exploration and Exploitation in Organizational Learning (1991)Handbook of Service Science (2010)Toward a Science of Service Systems Value and Symbols (2010)Value co-destruction: Exploring the role of actors’ opportunism in the B2B context (2020)Business Dynamics: Systems Thinking and Modeling for a Complex World (2000)Action Design Research1 (2011)Fundamentals of Business Process Management (2018)Using simulation-based optimization in the context of IT service management change process (2018)Strategic IT alignment Projects. Towards Good Governance (2021)Information System Audit Using COBIT and ITIL Framework: Literature Review (2022)
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References

  • 2009Service Science: Toward a Smarter Planet146 cited
  • 2018Met4ITIL: A process management and simulation-based method for implementing ITIL30 cited

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