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The role of performance reward discrepancies in driving dealers’ servitization · Study

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ArticleThe role of performance reward discrepancies in driving dealers’ servitization

Peng Wang2024

Article2024

The role of performance reward discrepancies in driving dealers’ servitization

Peng Wang · Maggie Chuoyan Dong

5 citations·0/0 files stored·International Journal of Research in Marketing

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Service and Product Innovation Customer Service Quality and Loyalty Sustainable Supply Chain Management

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References

1954A Theory of Social Comparison Processes 1989Theory and research concerning social comparisons of personal attributes.2007Rethinking Customer Solutions: From Product Bundles to Relational Processes 1998Performance, Aspirations, and Risky Organizational Change 1999A Meta-Analysis of Satisfaction in Marketing Channel Relationships 1994How Believing in Ourselves Increases Risk Taking: Perceived Self-Efficacy and Opportunity Recognition 1999Lake Wobegon be gone! The "below-average effect" and the egocentric nature of comparative ability judgments.2008Effect of Service Transition Strategies on Firm Value

Details

Year2024

Typearticle

Published2024-01-04

VenueInternational Journal of Research in Marketing

ISSN-L0167-8116

Languageen

Citations5

Files0 public / 0

ShelfService and Product Innovation

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doi10.1016/j.ijresmar.2024.01.001

openalex_workW4390578276

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