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A comparative study of disabled people's experiences with the video conferencing tools Zoom, MS Teams, Google Meet and Skype
13 references·3 citing·48 second hop
A comparative study of disabled people's experiences with the video conferencing tools Zoom, MS Teams, Google Meet and Skype (2024)A comparative study of disabled people's …Accessibility Barriers, Conflicts, and Repairs: Understanding the Experience of Professionals with Disabilities in Hybrid Meetings (2023)Accessibility Barriers, Confl…Video Conferencing Tools: Comparative Study of the Experiences of Screen Reader Users and the Development of More Inclusive Design Guidelines (2022)Video Conferencing Tools: Com…Learning features and accessibility limitations of video conferencing applications: are people with visual impairment left behind (2022)Learning features and accessi…“In this online environment, we're limited”: (2022)“In this online environment, …Understanding the Telework Experience of People with Disabilities (2021)Understanding the Telework Ex…Towards Accessible Remote Work (2021)Towards Accessible Remote WorkDistance meetings during the covid-19 pandemic (2021)Distance meetings during the …Changes in Digital Communication During the COVID-19 Global Pandemic: Implications for Digital Inequality and Future Research (2020)Changes in Digital Communicat…The Current Status of Accessibility in Mobile Apps (2019)The Current Status of Accessi…"It doesn't win you friends" (2019)"It doesn't win you friends"Accessibility and usability problems encountered on websites and applications in mobile devices by blind and normal-vision users (2018)Accessibility and usability p…Dis/entangling critical disability studies (2012)Dis/entangling critical disab…Checking an integrated model of web accessibility and usability evaluation for disabled people (2005)Checking an integrated model …Accessibility and usability of virtual learning platforms: Lived experiences of visually impaired undergraduates in Sri Lanka (2026)Accessibility and usability o…Brief digital mental health interventions for adults with emerging symptoms: part II. User experience outcomes based on a systematic review (2025)Brief digital mental health i…Live, remote, and disability-inclusive HCI research and practice: An exploratory workshop with representatives from Swedish Disability Rights Organisations (2024)Live, remote, and disability-…Models of disablement, universalism and the international classification of impairments, disabilities and handicaps (1999)Evaluation framework for ICT-based learning technologies for disabled people (2014)Monitoring for Accessibility and University Websites: Meeting the Needs of People with Disabilities. 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(2013)Breaking the exclusionary boundary between user experience and access (2019)Accessibility of mobile applications (2020)The extent of mobile accessibility coverage in WCAG 2.1: sufficiency of success criteria and appropriateness of relevant conformance levels pertaining to accessibility problems encountered by users who are visually impaired (2021)Barriers to use (2000)Benchmarking web accessibility evaluation tools (2013)Accessibility issues in Android apps (2020)Unblind your apps (2020)Why Software is Not Accessible: Technology Professionals' Perspectives and Challenges (2020)What Frustrates Screen Reader Users on the Web: A Study of 100 Blind Users (2007)VizWiz (2010)Constructing grounded theory (2014)Anticipate and Adjust: Cultivating Access in Human-Centered Methods (2022)"I look at it as the king of knowledge": How Blind People Use and Understand Generative AI Tools (2024)Digital Inequality: From Unequal Access to Differentiated Use (2004)The Deepening Divide: Inequality in the Information Society (2005)The contemporary US digital divide: from initial access to technology maintenance (2015)COVID-19, internet, and mobility: The rise of telework, telehealth, e-learning, and e-shopping (2021)Digital Engagement of Older Adults: Scoping Review (2022)Impacts of the COVID-19 pandemic on the social sphere and lessons for crisis management: a literature review (2023)Distance Matters (2000)The Invisible Work of Accessibility (2015)Mixed Abilities and Varied Experiences: a group autoethnography of a virtual summer internship (2021)Neurodiversity and remote work in times of crisis: lessons for HR (2021)Using thematic analysis in psychology (2006)Reflecting on reflexive thematic analysis (2019)Chronically Under-Addressed: Considerations for HCI Accessibility Practice with Chronically Ill People (2022)Neurodiversity and the Accessible University: Exploring Organizational Barriers, Access Labor and Opportunities for Change (2024)Linguistics of American Sign Language: An Introduction (1995)Large-Scale Academic Achievement Testing of Deaf and Hard-of-Hearing Students: Past, Present, and Future (2011)Qualitative Research: Analyzing Life (2017)“Easier or Harder, Depending on Who the Hearing Person Is”: Codesigning Videoconferencing Tools for Small Groups with Mixed Hearing Status (2023)Visualization of Speech Prosody and Emotion in Captions: Accessibility for Deaf and Hard-of-Hearing Users (2023)“If I’m supposed to be the facilitator, I should be the host”: Understanding the Accessibility of Videoconferencing for Blind and Low Vision Meeting Facilitators (2023)Neurodivergence and Work in Human-Computer Interaction: Mapping the Research Landscape (2024)Understanding the Career Mobility of Blind and Low Vision Software Professionals (2024)
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References

  • 2012Dis/entangling critical disability studies574 cited
  • 2020Changes in Digital Communication During the COVID-19 Global Pandemic: Implications for Digital Inequality and Future Research356 cited
  • 2019The Current Status of Accessibility in Mobile Apps166 cited
  • 2021Towards Accessible Remote Work142 cited
  • 2021Understanding the Telework Experience of People with Disabilities109 cited
  • 2019"It doesn't win you friends"108 cited
  • 2018Accessibility and usability problems encountered on websites and applications in mobile devices by blind and normal-vision users75 cited
  • 2005Checking an integrated model of web accessibility and usability evaluation for disabled people54 cited
  • 2023Accessibility Barriers, Conflicts, and Repairs: Understanding the Experience of Professionals with Disabilities in Hybrid Meetings49 cited
  • 2022“In this online environment, we're limited”:43 cited
  • 2021Distance meetings during the covid-19 pandemic34 cited
  • 2022Learning features and accessibility limitations of video conferencing applications: are people with visual impairment left behind32 cited
  • 2022Video Conferencing Tools: Comparative Study of the Experiences of Screen Reader Users and the Development of More Inclusive Design Guidelines29 cited

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  • 2025Brief digital mental health interventions for adults with emerging symptoms: part II. User experience outcomes based on a systematic review

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3 cited
  • 2024Live, remote, and disability-inclusive HCI research and practice: An exploratory workshop with representatives from Swedish Disability Rights Organisations1 cited
  • 2026Accessibility and usability of virtual learning platforms: Lived experiences of visually impaired undergraduates in Sri Lanka1 cited