SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Penerapan Customer Satisfaction Index (CSI) Dan Analisis Gap Pada Kualitas Pelayanan Bus Listrik Feeder Trans Koetaradja
2 references·0 citing·4 second hop
Penerapan Customer Satisfaction Index (CSI) Dan Analisis Gap Pada Kualitas Pelayanan Bus Listrik Feeder Trans Koetaradja (2022)Penerapan Customer Satisfaction Index (CS…PEMBENTUKAN KARAKTER MANDIRI ANAK MELALUI KEGIATAN NAIK TRANSPORTASI UMUM (2019)PEMBENTUKAN KARAKTER MANDIRI …Refinement and reassessment of the SERVQUAL scale. (1991)Refinement and reassessment o…Psikologi Perkembangan Peserta Didik (2009)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)E-S-QUAL (2004)
this work references cited by second hop

References

  • 1991Refinement and reassessment of the SERVQUAL scale.3,947 cited
  • 2019PEMBENTUKAN KARAKTER MANDIRI ANAK MELALUI KEGIATAN NAIK TRANSPORTASI UMUM87 cited

Cited by

No citing works inside the corpus for this window.

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work