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Application of BSC and EFQM models in small and medium-sized enterprises
16 references·0 citing·51 second hop
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References

  • 1992The balanced scorecard--measures that drive performance.7,979 cited
  • 2000Linking Balanced Scorecard Measures to Size and Market Factors: Impact on Organizational Performance987 cited
  • 2004An investigation of the effect of Balanced Scorecard implementation on financial performance654 cited
  • 2006Alignment: Using the Balanced Scorecard to Create Corporate Synergies613 cited
  • 2021Caring human resources management and employee engagement367 cited
  • 2007TQM and firms performance: An EFQM excellence model research based survey142 cited
  • 2008The Balanced Scorecard versus quality award models as strategic frameworks76 cited
  • 2011Re-investigating business excellence: Values, measures and a framework68 cited
  • 2021Risk Management Practices and Firm Performance with a Mediating Role of Business Model Innovation. Observations from Jordan60 cited
  • 2021Sustainable Growth Variables by Industry Sectors and Their Influence on Changes in Business Models of SMEs in the Era of Digital Transformation58 cited
  • 2022Exploring the indirect links between enterprise risk management and the financial performance of SMEs49 cited
  • 2019Human Capital and SMEs Internationalization: Development and Validation of a Measurement Scale45 cited
  • 2021Intellectual capital and firm performance: evidence from certified firms from the EFQM excellence model40 cited
  • 2013

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Using the Balanced Scorecard and the European Foundation for Quality Management Excellence model as a combined roadmap for diagnosing and attaining excellence
29 cited
  • 2022Impact of Strategy Change on Business Process Management26 cited
  • 2013′A tough line to work through′: Ethical ambiguities in a South African SME25 cited
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