Supporting digital transformation strategy formulation through a customisable set of objectives: conceptual model and expert opinions

Abstract

Setting up a Digital Transformation (DT) strategy is often done ad-hoc without guidance. Supporting frameworks can help. This paper aims to build and validate a conceptual model made of a generic set of most prominent DT strategic objectives. This representation is built out of a systematic literature review and refined/validated through expert opinions. Organisations can use it as reference to build their custom DT strategic objective set. An instantiation is shown on a Belgian hospital. The representation can be integrated into an existing IT development process for evaluating the alignment of new software with respect to the organisation’s DT strategic objectives.

Cite this work

No public copy is stored for this record, so only the metadata is cited.

Stored only when both papers are in the corpus — 12 citations exist upstream.

Papers that cite the same references — the relational fallback while embeddings are still backfilling.