Leveraging Business Intelligence in Organizational Innovation: A Leadership Perspective in Commercial Banks

Abstract

In an era characterized by rapid digital transformation and data proliferation, the financial services industry, particularly commercial banks, faces the need to harness the power of business intelligence (BI) to drive organizational innovation.Thus, conceptual study explores the intricate relationship between BI and leadership and offers insights into their joint role in driving innovation in commercial banks.The commercial banking industry has undergone a profound transformation driven by technological advances, changing customer expectations, and shifting market dynamics.In this context, the integration of BI has become a linchpin for banks seeking to innovate and remain competitive.Executives in these institutions are tasked not only with BI but also with leading innovative initiatives that redefine banking services, streamline operations, and improve the customer experience.As banks continue to adapt to the digital age, the harmonious partnership between BI and leaders remains essential to

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