Chapter2024

Disrupting Financial Services

N. Naseema · Shakeb Akhtar · Asila Abdullah Saif Al Hinai

36 citations0/0 files storedAdvances in finance, accounting, and economics book series

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Digital Transformation in Financial Services Blockchain Technology Applications and Security FinTech, Crowdfunding, Digital Finance

Abstract

This book chapter aims to ferret into the ever-evolving landscape of financial technology through a comprehensive case study of Capital One- A disruptor of financial services by using big data. It involves a broad range of technological applications, including software, mobile applications, artificial intelligence, block chain, big data and other emerging technologies, to enhance and streamline various financial activities such as banking, payments, investments, and insurance. This book chapter explores the journey of “Capital One” in adopting fintech innovations to enhance its financial services offerings and increasing profitability by reducing the risk. Capital One is recognized as one of the early adopters of fintech in the banking industry. As a leading financial institution, Capital One has strategically integrated fintech solutions to improve operational efficiency, customer experience, and overall competitiveness in the dynamic financial landscape.

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References

2015The second machine age: work, progress, and prosperity in a time of brilliant technologies 2015The Second Machine Age: Work, Progress, and Prosperity in a Time of Brilliant Technologies.2007Understanding pre‐service teachers' computer attitudes: applying and extending the technology acceptance model 2018Understanding Benefit and Risk Framework of Fintech Adoption: Comparison of Early Adopters and Late Adopters 2017FinTech: Harnessing Innovation for Financial Inclusion 2016150 years of Fintech : An evolutionary analysis 2022Adoption Factors of FinTech: Evidence from an Emerging Economy Country-Wide Representative Sample 2021Adoption of FinTech Products: A Systematic Literature Review

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