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An integrated decision framework for evaluating and recommending health care services
16 references·0 citing·50 second hop
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References

  • 2016Service quality, consumer satisfaction and loyalty in hospitals: Thinking for the future750 cited
  • 1998Note on ranking fuzzy triangular numbers200 cited
  • 2022Customer-oriented product design using an integrated neutrosophic AHP & DEMATEL & QFD methodology150 cited
  • 2019A novel spherical fuzzy QFD method and its application to the linear delta robot technology development146 cited
  • 2018Product service-systems implementation: A customized framework to enhance sustainability and customer satisfaction144 cited
  • 2014An integrated supplier selection methodology incorporating QFD and DEA with imprecise data127 cited
  • 2019Novel green supplier selection method by combining quality function deployment with partitioned Bonferroni mean operator in interval type-2 fuzzy environment111 cited
  • 2022An integrated hesitant 2-tuple Pythagorean fuzzy analysis of QFD-based innovation cost and duration for renewable energy projects99 cited
  • 2019An integrated fuzzy QFD and grey decision-making approach for supply chain collaborative quality design of large complex products91 cited
  • 2020Smart Product Design Process through the Implementation of a Fuzzy Kano-AHP-DEMATEL-QFD Approach81 cited
  • 2022A hesitant fuzzy linguistic QFD approach for formulating sustainable supplier development programs68 cited
  • 2021Quality function deployment improvement: A bibliometric analysis and literature review64 cited
  • 2014Using quality function deployment to conduct vendor assessment and supplier recommendation for business-intelligence systems

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63 cited
  • 2018The use of QFD method advantages and limitation55 cited
  • 2022Linguistic Pythagorean hesitant fuzzy matrix game and its application in multi-criteria decision making55 cited
  • 2019An innovative and integrated approach based on SERVQUAL, QFD and FMEA for service quality improvement52 cited
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