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A large stream of literature shows that the emotional bond between consumer and brand can induce a sense of psychological ownership, and shocks to this relationship such as brand repositioning or acquisitions can induce a negative consumer reaction. This article provides a large-scale empirical study on such brand “transgressions” in the context of acquisition of local breweries by large conglomerates. Our analysis covering 40 brand acquisitions shows a strong negative reaction to acquisitions on social media. More importantly, the negative sentiment translates into a significant drop in demand in the local market following the acquisition, amounting to 14%. This represents a significant negative shock to the acquired brand, as the local region accounts for more than one-fifth of brand sales on average, even in the long run. The decline begins immediately following the acquisition, and manifests in both sales and product ratings. Our findings indicate a more pronounced reaction to acquisitions by “big business” and provide evidence of demand spillover in the home market to competing brands that remain locally owned. The theoretical and managerial implications of our findings are discussed.
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