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Concerns regarding the accessibility of self-service interactive devices for people with disabilities
8 references·0 citing·38 second hop
Concerns regarding the accessibility of self-service interactive devices for people with disabilities (2024)Concerns regarding the accessibility of s…Kiosk accessibility challenges faced by people with disabilities: an analysis of domestic and international accessibility laws/guidelines and user focus group interviews (2023)Kiosk accessibility challenge…Comparative Analysis of Usability and Accessibility of Kiosks for People with Disabilities (2023)Comparative Analysis of Usabi…Understanding the implementation of retail self-service check-out technologies using necessary condition analysis (2022)Understanding the implementat…Improving Touchscreen Accessibility in Self-Service Technology (2015)Improving Touchscreen Accessi…Getting Smartphones to Talkback (2015)Getting Smartphones to Talkba…Technology Use Among Adults Who Are Deaf and Hard of Hearing: A National Survey (2014)Technology Use Among Adults W…Enhancing accessibility: Mobile to ATM case study (2012)Enhancing accessibility: Mobi…Implementing successful self-service technologies (2002)Implementing successful self-…Embracing the Self-Service Economy (2010)Where Is Siri? The Accessibility Design Challenges for Enterprise Touchscreen Interfaces (2016)Practical Challenges of Implementing Accessibility Laws and Standards in the Self-service Environment (2018)The digital society comes sneaking in. An emerging field and its disabling barriers (2021)Freedom to roam (2009)Analyzing user-generated youtube videos to understand touchscreen use by people with motor impairments (2013)Accessibility in context (2014)Accessible Touchscreen Technology for People with Visual Impairments (2017)Mobile device accessibility for the visually impaired: problems mapping and recommendations (2017)Open Challenges of Blind People Using Smartphones (2020)Theoretical Models and Processes of Reading (1987)Accessing Hidden and Hard-to-reach Populations: Snowball Research Strategies (2001)Oxford handbook of deaf studies, language, and education (2003)The Case for Captioned Lectures in Australian Higher Education (2017)Methods for Evaluation of Imperfect Captioning Tools by Deaf or Hard-of-Hearing Users at Different Reading Literacy Levels (2018)Preferred Appearance of Captions Generated by Automatic Speech Recognition for Deaf and Hard-of-Hearing Viewers (2019)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)When to use and how to report the results of PLS-SEM (2018)Exploring omnichannel strategies: a path to improve customer experiences (2023)Smart technologies for retailing: who, what, where and why (2024)The way out – Customer benefits and self-service satisfaction in cashierless shopping systems (2025)The Voice of the Customer (1993)The relationship between accessibility and usability of websites (2007)The SAGE Handbook of Qualitative Data Collection (2018)Usability Evaluation of Kiosks for Visually Impaired College Students (2023)Determinants of consumer adoption of multilingual self-service ordering systems in fast food restaurants (2024)Inclusive servicescapes: the imperative of universal design principles (2024)An empirical investigation of consumer control factors on intention to use selected self‐service technologies (2007)The effect of coronavirus disease-19 (COVID-19) risk perception on behavioural intention towards ‘untact’ tourism in South Korea during the first wave of the pandemic (March 2020) (2020)Does User Burden Matter?: Age Differences in User Behavior of Self-Service Technology (2024)Short Sound Messages for Enhancing Digital Accessibility and Reducing Digital Divide (2025)An analysis of the e‐service literature: towards a research agenda (2006)Service Quality in Multichannel Services Employing Virtual Channels (2006)Supermarket self-checkout service quality, customer satisfaction, and loyalty: Empirical evidence from an emerging market (2013)Mobile Device Accessibility for the Visually Impaired (2016)On personalizing Web content through reinforcement learning (2016)PocketATM (2019)
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References

  • 2002Implementing successful self-service technologies499 cited
  • 2015Getting Smartphones to Talkback102 cited
  • 2014Technology Use Among Adults Who Are Deaf and Hard of Hearing: A National Survey101 cited
  • 2022Understanding the implementation of retail self-service check-out technologies using necessary condition analysis46 cited
  • 2012Enhancing accessibility: Mobile to ATM case study26 cited
  • 2023Comparative Analysis of Usability and Accessibility of Kiosks for People with Disabilities15 cited
  • 2023Kiosk accessibility challenges faced by people with disabilities: an analysis of domestic and international accessibility laws/guidelines and user focus group interviews15 cited
  • 2015Improving Touchscreen Accessibility in Self-Service Technology9 cited

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