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A comparative MADM approach for prioritizing factors influencing service quality of Intermediate Public Transport as access mode to metro stations in Delhi, India
16 references·3 citing·47 second hop
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References

  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1970Determining Sample Size for Research Activities18,904 cited
  • 2004Research Methodology: Methods and Techniques10,166 cited
  • 2008The use of grey relational analysis in solving multiple attribute decision-making problems1,115 cited
  • 2002Construction Partnering Process and Associated Critical Success Factors: Quantitative Investigation320 cited
  • 2016Public bicycle as a feeder mode to rail transit in China: The role of gender, age, income, trip purpose, and bicycle theft experience238 cited
  • 2010Combining VIKOR with GRA techniques to evaluate service quality of airports under fuzzy environment237 cited
  • 2007User satisfaction with paratransit in competition with motorization in indonesia: anticipation of future implications208 cited
  • 2010Introduction to Grey Systems Theory208 cited
  • 2018An integrated approach based on system dynamics and ANP for evaluating sustainable transportation policies159 cited
  • 2018THE RANK REVERSAL PROBLEM IN MULTI-CRITERIA DECISION MAKING: A LITERATURE REVIEW125 cited
  • 2011Latent class nested logit model for analyzing high-speed rail access mode choice123 cited
  • 2006A tool for prioritizing multinational transport infrastructure investments118 cited
  • 2020Interrelationships among service quality factors of Metro Rail Transit System: An integrated Bayesian networks and PLS-SEM approach

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115 cited
  • 2015Access–egress and other travel characteristics of metro users in Delhi and its satellite cities103 cited
  • 2009A Fuzzy TOPSIS Decision Making Model with Entropy Weight under Intuitionistic Fuzzy Environment98 cited
  • Cited by

    • 2025Unveiling passenger satisfaction in rail transit through a consumption values perspective16 cited
    • 2024User satisfaction-based prioritisation of attributes influencing walk accessibility to metro stations: A multi-attribute decision making approach8 cited
    • 2024Critical Success Barriers (CSB) to Rental Housing Policy Implementation in Urban India5 cited