Public transportation means as seen by citizens: Approaching the case of the Dominican Republic

Francisco Alonso · Cristina Estéban · Mireia Faus · Sergio A. Useche

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Transportation Planning and Optimization Urban Transport and Accessibility Transportation and Mobility Innovations

Abstract

Especially in low and middle-income countries, key constraints such as dense traffic flows, jams, and pollution constitute frequent issues that potentially explain many negative consequences in terms of (e.g.) efficiency, sustainability, and mobility safety. In this regard, recent evidence supports the idea that fostering public transportation is crucial to offering solutions for this difficult panorama. However, transport mode-related choices and shifts have been proven to depend highly on key perceptions and needs of potential users. The aim of this study was to analyze a set of key users' perceptions, usage, and perceived quality of public transportation in the Dominican Republic, as well as to explore the most relevant features for Dominicans from the "desired quality" paradigm. For this research at a national level, data retrieved from a nationwide sample of 1254 inhabitants of the Dominican Republic was used, proportional to the ONE census in terms of sex, age, habitat, and region. Overall, the results show that the general quality of transportation is 6.70 points out of 10. The use of public transportation in the Dominican Republic has a medium-low rating and is very focused on urban buses (41 %) and public cars (27.1 %). Nonetheless, the metro remains the most highly rated means of transport ( M = 8.75). Concerning the quality variables analyzed, the highest scores are for accessibility ( M = 7.08) and frequency of service ( M = 6.99). Further, Dominicans focus on improving comfort, vehicle conditions, and safety. This study constitutes a first approximation to the desired quality of public transportation for Dominican Citizens, which may help policymakers scope user-based needs in public transportation systems and encourage a more frequent (and friendlier) public transport use in the country.

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References

2007Understanding attitudes towards public transport and private car: A qualitative study 2020COVID-19 and Public Transportation: Current Assessment, Prospects, and Research Needs 2015Sustainable Urban Transport in the Developing World: Beyond Megacities 2010The quality of service desired by public transport users 2005The effects of attitudes and personality traits on mode choice 2012Transport accessibility and social inequities: a tool for identification of mobility needs and evaluation of transport investments 2017What influences satisfaction and loyalty in public transport? A review of the literature 2020Impacts of COVID-19 on public transport ridership in Sweden: Analysis of ticket validations, sales and passenger counts

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