Digital transformation in Vietnam: A case study of Hanoi SMEs

Abstract

This research involved surveying 456 Small and Medium-sized Enterprises (SMEs) in Hanoi, Vietnam, to understand the factors that affect their digital transformation. After gathering the data, it was analyzed using advanced statistical methods, specifically Structural Equation Modeling (SEM), with the help of software tools like SPSS and AMOS. The findings revealed six key factors that play a significant role in the digital transformation of SMEs. These factors mostly impact the process indirectly by shaping the companies' intentions toward digital transformation, with a less direct influence on the transformation process itself.

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