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ROLE OF ACADEMIC LIBRARIES AND INFORMATION SERVICES: A STUDY
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ROLE OF ACADEMIC LIBRARIES AND INFORMATION SERVICES: A STUDY (2024)ROLE OF ACADEMIC LIBRARIES AND INFORMATIO…Library Use and Undergraduate Student Outcomes: New Evidence for Students’ Retention and Academic Success (2013)Library Use and Undergraduate…User satisfaction with academic libraries services: Academic staff and students perspectives (2011)User satisfaction with academ…Academic Library Services Support For Research Information Seeking (2011)Academic Library Services Sup…Embracing customer service in libraries (2007)Embracing customer service in…Insights into library services and users from qualitative research (2002)Insights into library service…Users’ Hierarchical Perspectives on Library Service Quality: A “LibQUAL+” Study (2001)Users’ Hierarchical Perspecti…Basic Content Analysis (1990)The Information-Seeking Habits of Graduate Student Researchers in the Humanities (2005)The value of academic Libraries: A comprehensive research review and report (2010)A Study on the Awareness of Academic Library Users on the Research Support Service (2012)Researching Latin America, part two: A survey of how the new generation is doing its research (2014)University Librarians' Role in Supporting Academic Writing (2020)Outline of a Theory of Practice (1977)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Quality: new directions in the research (2002)Improving Library Service Quality to Graduate Students: LibQual+ TM Survey Results in a Practical Setting (2006)Applying GRA and QFD to Improve Library Service Quality (2011)Distinction: A Social Critique of the Judgement of Taste* (2018)Leaving College: Rethinking the Causes and Cures of Student Attrition (1988)A power primer. (1992)Stacks, Serials, Search Engines, and Students' Success: First-Year Undergraduate Students' Library Use, Academic Achievement, and Retention (2014)Measuring the Academic Impact of Libraries (2015)Domains and predictors of first-year student success: A systematic review (2018)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Delivering quality service: balancing customer perceptions and expectations (1990)Refinement and reassessment of the SERVQUAL scale. (1991)Reliability and Structure of LibQUAL+ Scores: Measuring Perceived Library Service Quality (2002)Patterns of Journal Use by Faculty at Three Diverse Universities (2003)Concurrent Validity of LibQUAL+™ Scores: What Do LibQUAL+™ Scores Measure? (2005)Modeling Web-based library service quality (2012)Thriving in the post-Covid-19 era: a new normality for libraries' service offering (2022)Value co-destruction in Airbnb: Antecedents and outcomes (2024)Influence Of Library Environment And User Education On Undergraduates’ Use Of Library At The University Of Ibadan, Nigeria (2016)Library usage by university accounting students: a comparison of contact and open distance learning institution in South Africa (2019)Evaluation of User Satisfaction with Academic Libraries Services Based on Students' Perspectives (2021)
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References

  • 2013Library Use and Undergraduate Student Outcomes: New Evidence for Students’ Retention and Academic Success238 cited
  • 2001Users’ Hierarchical Perspectives on Library Service Quality: A “LibQUAL+” Study98 cited
  • 2002Insights into library services and users from qualitative research63 cited
  • 2007Embracing customer service in libraries47 cited
  • 2011User satisfaction with academic libraries services: Academic staff and students perspectives46 cited
  • 2011Academic Library Services Support For Research Information Seeking23 cited

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