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Performance measurement and critical success factors: a case study of a national health service
16 references·1 citing·40 second hop
Performance measurement and critical success factors: a case study of a national health service (2024)Performance measurement and critical succ…The contingency theory of management accounting and control: 1980–2014 (2016)The contingency theory of man…Configuring management control systems: Theorizing the integration of strategy and sustainability (2012)Configuring management contro…A conceptual development of Simons’ Levers of Control framework (2012)A conceptual development of S…Performance Measurement: Challenges for Tomorrow* (2011)Performance Measurement: Chal…Theory Building From Cases: Opportunities And Challenges (2007)Theory Building From Cases: O…Measuring the strategic readiness of intangible assets. (2004)Measuring the strategic readi…Coming up short on nonfinancial performance measurement. (2003)Coming up short on nonfinanci…Performance management: a framework for management control systems research (1999)Performance management: a fra…Integrated performance measurement systems: a development guide (1997)Integrated performance measur…The “new public management” in the 1980s: Variations on a theme (1995)The “new public management” i…Performance measurement system design (1995)Performance measurement syste…A Theory of Quality Management Underlying the Deming Management Method (1994)A Theory of Quality Managemen…The balanced scorecard--measures that drive performance. (1992)The balanced scorecard--measu…A PUBLIC MANAGEMENT FOR ALL SEASONS? (1991)A PUBLIC MANAGEMENT FOR ALL S…Chief executives define their own data needs. (1979)Chief executives define their…Annuario statistico italiano (1955)Annuario statistico italianoGoverning State-Owned Enterprises Under Constraint: A Configurational Approach to Performance in the Global South (2026)Governing State-Owned Enterpr…The balanced scorecard : measures that drive performance (1992)The machine that changed the world (1992)Measuring supply chain performance (1999)Management control systems and strategy: A resource-based perspective (2005)The impact of supply chain integration on performance: A contingency and configuration approach (2009)Social Choice and Individual Values. (1951)Organizational Learning (1988)The Management of Innovation (1994)The New Governance: Governing without Government (1996)Governance as theory: five propositions (1998)Relevance Lost: The Rise and Fall of Management Accounting (1987)Towards a definition of a business performance measurement system (2007)Is performance measurement and management fit for the future? (2013)Political Parties and Macroeconomic Policy (1977)Reinventing Government: How the Entrepreneurial Spirit is Transforming the Public Sector (1995)An institutional perspective on performance measurement and management in the ‘new public sector’ (2000)Modes of Network Governance: Structure, Management, and Effectiveness (2007)Varieties of Participation in Public Services: The Who, When, and What of Coproduction (2017)The Discovery of Grounded Theory; Strategies for Qualitative Research (1968)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Case Study Research: Design and Methods (1991)Socioemotional Wealth in Family Firms (2012)Process Studies of Change in Organization and Management: Unveiling Temporality, Activity, and Flow (2013)Building dynamic capabilities for digital transformation: An ongoing process of strategic renewal (2018)Culture's Consequences: International Differences in Work-Related Values (1981)Culture's Consequences: International Differences in Work-Related Values. (1983)Cultures and Organizations: Software of the Mind. (1993)Management Control Systems (2013)Reviewing and Theorizing the Unintended Consequences of Performance Management Systems (2018)Motivation to use big data and big data analytics in external auditing (2019)Strategy implementation: a role for the balanced scorecard? (2006)Intellectual capital: definitions, categorization and reporting models (2008)Conceptual Foundations of the Balanced Scorecard (2010)Clarifying Business Models: Origins, Present, and Future of the Concept (2005)Assessing empirical research in managerial accounting: a value-based management perspective (2001)Performance implications of strategic performance measurement in financial services firms (2003)The design and use of performance management systems: An extended framework for analysis (2009)Strategic alignment: Leveraging information technology for transforming organizations (1999)A Practical Guide To Factorial Validity Using PLS-Graph: Tutorial And Annotated Example (2005)A Design Science Research Methodology for Information Systems Research (2007)
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References

  • 2007Theory Building From Cases: Opportunities And Challenges16,654 cited
  • 1991A PUBLIC MANAGEMENT FOR ALL SEASONS?9,822 cited
  • 1992The balanced scorecard--measures that drive performance.7,979 cited
  • 1995The “new public management” in the 1980s: Variations on a theme3,815 cited
  • 1995Performance measurement system design3,257 cited
  • 1979Chief executives define their own data needs.2,815 cited
  • 1999Performance management: a framework for management control systems research2,028 cited
  • 2004Measuring the strategic readiness of intangible assets.970 cited
  • 2016The contingency theory of management accounting and control: 1980–2014765 cited
  • 1997Integrated performance measurement systems: a development guide695 cited
  • 2011Performance Measurement: Challenges for Tomorrow*692 cited
  • 2003Coming up short on nonfinancial performance measurement.633 cited
  • 2012Configuring management control systems: Theorizing the integration of strategy and sustainability630 cited
  • 1955Annuario statistico italiano534 cited
  • 2012A conceptual development of Simons’ Levers of Control framework460 cited

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1994
A Theory of Quality Management Underlying the Deming Management Method
393 cited

Cited by

  • 2026Governing State-Owned Enterprises Under Constraint: A Configurational Approach to Performance in the Global South2 cited