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Assessing digital competencies and AI ethics awareness among customers in the banking sector
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  • 2023Opinion Paper: “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy5,884 cited
  • 2022Unlocking the value of artificial intelligence in human resource management through AI capability framework1,066 cited
  • 2020Bridging the Gap Between Ethics and Practice819 cited
  • 2021Data Science and Analytics: An Overview from Data-Driven Smart Computing, Decision-Making and Applications Perspective568 cited
  • 2015Detecting, Preventing, and Responding to “Fraudsters” in Internet Research: Ethics and Tradeoffs544 cited
  • 2019Customer experience driven business model innovation385 cited
  • 2021Circular economy and digital capabilities of SMEs for providing value to customers: Combined resource-based view and ambidexterity perspective350 cited
  • 2021Determinants of Continuance Intention towards Banks’ Chatbot Services in Vietnam: A Necessity for Sustainable Development319 cited
  • 2020Artificial intelligence ethics guidelines for developers and users: clarifying their content and normative implications310 cited
  • 2020Digital transformation, development and productivity in developing countries: is artificial intelligence a curse or a blessing?243 cited
  • 2018Social and emotional skills for student success and well-being191 cited
  • 2022Digital Financial Services173 cited
  • 2020Design principles for creating digital transparency in government

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143 cited
  • 2023Fear of AI: an inquiry into the adoption of autonomous cars in spite of fear, and a theoretical framework for the study of artificial intelligence technology acceptance123 cited
  • 2022Fintech, Risk-Based Thinking and Cyber Risk68 cited
  • 2020Establishing a social licence for Financial Technology: Reflections on the role of the private sector in pursuing ethical data practices65 cited
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