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Second-Order Empirical Analysis of Cross Border E-Commerce Services Providers Focusing on Customer Satisfaction
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Second-Order Empirical Analysis of Cross Border E-Commerce Services Providers Focusing on Customer Satisfaction (2024)Second-Order Empirical Analysis of Cross …A Perspective on Quality Activities in American Firms (1993)A Perspective on Quality Acti…Quality circles after the fad. (1985)Managing Information about Processes (1995)International operations management research (2000)Managing change: a barrier to TQM implementation in service industries (2005)
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  • 1993A Perspective on Quality Activities in American Firms115 cited

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