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Passenger boarding and alighting data are critical for understanding travel patterns in transit systems, yet many systems only record boarding, making it difficult to track alighting. This study introduces a method to estimate alighting counts from boarding data using transit symmetry at a cluster level. Bus stops are grouped into clusters, assuming equal inflow and outflow, and a gravity model is calibrated to estimate an origin–destination (OD) matrix. Using data from three bus routes in Regina, Canada (2017), the method achieved a symmetry ratio of 60% across clusters and a mean structural similarity measure score of 0.84, validating the accuracy of the OD estimates. This approach provides a practical solution to the challenge of missing alighting data. While effective for single-mode transit systems, future research will expand its application to multi-modal systems and address factors like seasonal and land-use variations, offering a cost-effective alternative for OD estimation.
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