The work affective well-being under the impact of AI

Abstract

Artificial intelligence (AI) technology is expected to help enterprises reduce costs and improve efficiency, but it may also threaten the employment of employees. It may form a substitution effect on employees' jobs and might make them experience negative work emotions. Employees' work emotions could then affect their innovative abilities, which in turn impacts the innovation ability and competitiveness of enterprises. Therefore, the impact of applying artificial intelligence technology on employees' work well-being has become a pressing issue for businesses today. Through empirical analysis of 349 questionnaire responses, we found that employees' STARA awareness negatively predicts their work affective well-being. Job stress mediates the relationship between STARA awareness and employees' work affective well-being. Psychological resilience moderates the relationship between STARA awareness and job stress, moderates the indirect effect of STARA awareness on employees' work affective well-being through job stress. Theoretical discussions and analyses of the mechanism through which STARA awareness affects employees' work affective well-being were conducted based on the Conservation of Resources theory. In practice, we provide valuable insights for employees and enterprises to address the impact of AI, enhance work affective well-being, and strengthen enterprises' innovation and competitiveness.

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