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The value of congruence in social exchanges: A dyadic trust perspective on servitization · Study

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ArticleThe value of congruence in social exchanges: A dyadic trust perspective on servitization

Mingjie Fang2024

Article2024

The value of congruence in social exchanges: A dyadic trust perspective on servitization

Mingjie Fang · Po‐Lin Lai

14 citations·0/0 files stored·Industrial Marketing Management

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Service and Product Innovation Customer Service Quality and Loyalty Outsourcing and Supply Chain Management

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References

2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.1988Structural equation modeling in practice: A review and recommended two-step approach.2014A new criterion for assessing discriminant validity in variance-based structural equation modeling 2017Exchange and Power in Social Life 1965Exchange and Power in Social Life.1995An Integrative Model of Organizational Trust 1977Estimating Nonresponse Bias in Mail Surveys 1958Social Behavior as Exchange

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Year2024

Typearticle

Published2024-11-01

VenueIndustrial Marketing Management

ISSN-L0019-8501

Languageen

Citations14

Files0 public / 0

ShelfService and Product Innovation

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doi10.1016/j.indmarman.2024.10.011

openalex_workW4404169686

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