AI-Powered Chatbots for Mental Health Support

Geetha Manoharan · Lalit Mohan Pant · Ruchi Tewari · Swapnil Vichare · Prithu Sarkar · Joshuva Arockia Dhanraj

8 citations0/0 files storedInternational Conference on Contemporary Computing and Informatics (IC3I)

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Digital Mental Health Interventions Artificial Intelligence in Healthcare and Education Emotion and Mood Recognition

Abstract

Globally, the prevalence of mental health conditions is rising, making it one of the biggest issues facing healthcare in the 21st century. These mental illnesses have long-term effects that endure a person's entire life, requiring constant care from both patients and medical professionals. The ‘World Health Organization’ has focused particularly on digital health interventions as a way to achieve universal health coverage and enhance public healthcare services. The focus of ‘digital health intervention’ changed in recent years from traditional areas like eHealth or mobile health to the boundaries of cutting-edge computational sciences, which include big data analytics, genomics, including artificial intelligence (AI). The application of artificial intelligence (AI) to healthcare has gained significant momentum, covering critical aspects such early disease identification, disease progression interpretation, treatment regimen optimization, and the development of innovative intervention tactics. The use of AI-powered chatbots for digital assistance in healthcare has increased due to advancements in voice recognition, natural language processing (NLP), and artificial intelligence (AI). These highly developed computer algorithms are carefully designed to mimic and process spoken or typed human discussions with efficiency. As a result, consumers have the exceptional chance to communicate with technology in a way that remarkably mimics having a discussion with a real human. This research study aims to discuss the potential of AI-powered chatbots for improving the mental health of individuals. This study has discussed the positive impacts of chatbots on mental well-being and how different technologies are used by chatbots to identify mental factors. Moreover, the future challenges and issues related to AI-power chatbots for improving mental health have also been covered in this research.

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References

2020Effectiveness and Safety of Using Chatbots to Improve Mental Health: Systematic Review and Meta-Analysis 2023Your robot therapist is not your therapist: understanding the role of AI-powered mental health chatbots 2021Artificial Intelligence–Based Chatbot for Anxiety and Depression in University Students: Pilot Randomized Controlled Trial 2020Social Robots in Therapy and Care 2023Providing Self-Led Mental Health Support Through an Artificial Intelligence–Powered Chat Bot (Leora) to Meet the Demand of Mental Health Care 2020AI‐Powered mental health chatbots: Examining users’ motivations, active communicative action and engagement after mass‐shooting disasters 2022The Role of AI Chatbots in Mental Health Related Public Services in a (Post)Pandemic World: A Review and Future Research Agenda 2020Artificial Intelligence and Depression: How AI powered chatbots in virtual reality games may reduce anxiety and depression levels

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2025The Digital Therapist: How Artificial Intelligence is Transforming and Reshaping Mental Healthcare?

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