Beyond the minimum: designing for neurodiversity in museums and galleries

Abstract

Purpose This study explored the relationship between architectural excellence and designing for neurodiversity in museums and galleries. It examined the conflicts and overlaps in design preferences between neurodivergent groups in relation to the materials and spatial layout of museums and galleries. It also compares these design preferences to existing theories of architectural excellence. Design/methodology/approach A mixed-methods approach was used including an online survey directed at neurodivergent populations that generated 281 survey responses (from 23 countries). Survey results were analysed alongside seven interviews with neurodivergent people that were conducted in three case study museums: The Metropolitan Museum of Art, British Museum, and Mathematics: The Winton Gallery, Science Museum. In both the survey and interviews, a diverse range of neurodivergent conditions were recorded. Findings Results showed that almost half of neurodivergent participants are avoiding museums and galleries due to sensory overload or underload. Participants indicated that sensory mapping in 3D/isometric formats would assist with managing their experience when visiting these sites. The findings suggested that preferences for architectural features (such as layouts and materials) were associated more strongly with individual preference than neurodivergent condition. Originality/value The study found that applying elements of prospect, refuge and context theory were successful predictors of design preferences for neurodivergent populations. Therefore, the application of these themes is expected to lead to improved visitor experiences in museums and galleries. Future research should expand on the use of prospect, refuge and context theories when designing for neurodiversity.

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