An Inclusive Public Transport System for Riders Wearing Religious Attire

Abstract

Ensuring an inclusive and equitable public transport system remains a major challenge for many cities. Spaces in crowded terminals and vehicles can compel riders to interact close to each other. Some evidence shows that public transport users from racial- or ethnic-minority groups, especially individuals who wear religious attire, often encounter higher rates of discrimination and harassment. The present study contributes to the limited knowledge on their travel experiences by providing insights into perceived personal security and ridership frequency, specifically focusing on riders who wear religious attire. This study uses data involving 524 participants from an online survey administered in Auckland, New Zealand. Results showed that racial and ethnic groups are dependent on public transport in their daily lives, and those who wear religious attire are often frequent riders. Findings show statistically significant differences in perceived personal security between those who wear religious attire and others. Individuals with a religious appearance express greater concern about their personal security while riding public transport and are found to avoid using it during off-peak hours. These findings provide evidence that such groups are marginalized because of their appearance. Othering behaviors do not go unnoticed and can create a hostile environment for public transport users who wear religious attire. Findings from this study add to the growing evidence that an inclusive environment is necessary for all riders to feel safe, particularly those who are dependent on public transport. Service providers have an ethical responsibility to ensure a no-tolerance culture for discrimination toward riders that explicitly protects those of marginalized identities, including those who wear religious attire.

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