Exploring the Environment of Technology Adoption: Challenges and Effective Strategies

Abstract

While the rapid growth of information technology (IT) adoption within organizations is evident, insufficient attention has been directed towards comprehensively addressing the associated challenges. The existing literature moreover lacks a comprehensive understanding of the whole IT adoption process which the authors address here by providing a systematic review of the challenges to technology adoption based on a total of 98 peer-reviewed articles from the business and management literature from 2018-2024. Accordingly, this review study broadens scholarly understanding of the importance of strategic IT agility and the need to keep pace with competitive information systems (ISs) and IT environments. The findings enhance understanding of the pre-change and post-change process of IT adoption, expanding knowledge on adoption success and organizational strategies for achieving IT strategic agility. Three key contributions include addressing the lack of comparative studies on IT adoption challenges, adopting a unified approach with an integrated research model, and emphasizing the importance of enhancing an organization’s absorptive IT capacity for strategic agility. Future research is encouraged to explore micro and macro features of IT adoption.

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