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Development of a Comprehensive Evaluation Scale for LLM-Powered Counseling Chatbots (CES-LCC) Using the eDelphi Method
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A review of identification methods (2020)Revisiting the Delphi technique - Research thinking and practice: A discussion paper (2025)Internet-Based and Other Computerized Psychological Treatments for Adult Depression: A Meta-Analysis (2009)Computer-based psychological treatments for depression: A systematic review and meta-analysis (2012)Delivering Cognitive Behavior Therapy to Young Adults With Symptoms of Depression and Anxiety Using a Fully Automated Conversational Agent (Woebot): A Randomized Controlled Trial (2017)To chat or bot to chat: Ethical issues with using chatbots in mental health (2023)Your robot therapist is not your therapist: understanding the role of AI-powered mental health chatbots (2023)Engagement and retention in digital mental health interventions: a narrative review (2024)Transforming Qualitative Information: Thematic Analysis and Code Development (1998)Using thematic analysis in psychology (2006)Encyclopedia of Critical Psychology (2014)One size fits all? 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References

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  • 1951Coefficient Alpha and the Internal Structure of Tests43,892 cited
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  • 2017Guidance on Conducting and REporting DElphi Studies (CREDES) in palliative care: Recommendations based on a methodological systematic review2,200 cited
  • 2016How to use the nominal group and Delphi techniques1,532 cited
  • 2019Improving the practical application of the Delphi method in group-based judgment: A six-step prescription for a well-founded and defensible process458 cited
  • 2021Artificially intelligent chatbots in digital mental health interventions: a review440 cited
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  • 2019The Next Generation: Chatbots in Clinical Psychology and Psychotherapy to Foster Mental Health – A Scoping Review213 cited
  • 2023AI Chatbots in Digital Mental Health168 cited

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  • 2021Engagement and Effectiveness of a Healthy-Coping Intervention via Chatbot for University Students During the COVID-19 Pandemic: Mixed Methods Proof-of-Concept Study125 cited
  • 2022Development and usability testing of a chatbot to promote mental health services use among individuals with eating disorders following screening70 cited
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    • 2025LLM-Enriched Finite-State Chatbots for Mental Health Support: A Case Study on Self-Help+5 cited