Bridging the Generation Gap: Understanding Collaboration Challenges and Opportunities in Multigenerational Workplaces

Abstract

This qualitative study employed a hermeneutic phenomenological approach study and explored how employees across generations perceived and experienced collaboration in the workplace. Five (5) participants were interviewed to understand their perspectives on generational stereotypes, communication challenges, and successful collaboration. Participants identified stereotypes regarding technology use, work ethic, and career commitment across generations. However, they also recognized the potential for collaboration and learning from each other's strengths. Linguistic barriers, communication style differences, and emotional responses were reported as hurdles to effective communication. The study highlighted the need for empathy, adaptability, and understanding to bridge these gaps. Participants reported positive experiences from working in diverse teams. Integrating new ideas, embracing change, and leveraging the expertise of each generation can lead to innovation, knowledge sharing, and organizational success.

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