Role of engagement capabilities, integration and data analytics: implications for supply chain agility and resilience

Abstract

Purpose The study investigates the relationship between engagement capabilities (ENC), supply chain integration (SCI) and data analytics capability (DAC) in shaping supply chain resilience (SCR). It also explores the moderating role of Industry Dynamism (IDY) in the relationships between SCF and SCA, as well as SCF and SCR. The theoretical framework was developed by incorporating constructs from prior research. Design/methodology/approach A self-administered instrument was devised, and data were collected from experts specializing in the supply chains of the electronics, steel, energy, textile and heavy machinery manufacturing industries operating in India. The structural equation modeling was utilized to validate the hypothesis, evaluating 681 received responses. Findings The findings highlight ENC’s pivotal role in fostering SCI and DAC and, subsequently, with supply chain flexibility (SCF). The findings also indicate that SCF further amplifies supply chain agility (SCA) and SCR, emphasizing adaptability as vital. Notably, industry dynamism significantly moderates the relationships between SCF, SCA and SCR. Originality/value This study, anchored in theoretical frameworks, offers nuanced understandings and refines existing perspectives on supply chain components’ interrelations amidst rapid industrial transformations. The study’s novel approach lies in its exploration of the moderating effect of industry dynamism on the relationships between supply chain flexibility, agility and resilience, adding new dimensions to existing theoretical frameworks in supply chain management.

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