Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Transformasi Digital Perbankan: Implikasi Kualitas Layanan terhadap Loyalitas Pelanggan

6 references·1 citing·35 second hop

FromToDepth

this work references cited by second hop

References

2020Internet banking service quality, e-customer satisfaction and loyalty: the modified e-SERVQUAL model449 cited
2018The Impact of E-Banking Service Quality on Customer Satisfaction: Evidence From the Lebanese Banking Sector238 cited
2017Service quality and customer satisfaction in thermal tourism81 cited
2017THE IMPACT OF E-SERVICE QUALITY ON CUSTOMER SATISFACTION AND LOYALTY IN MOBILE BANKING USAGE: CASE STUDY OF THAILAND55 cited
2019Penerapan Marketing Mix sebagai Strategi Pemasaran Jasa Pendidikan di MAN 1 Yogyakarta50 cited
2019Measuring E-Service Quality and Customer Satisfaction with Internet Banking in India46 cited

Cited by

2024Analysis of service quality on consumer satisfaction data from the central statistics agency of Belitung Regency13 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work