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The Effects of AI on Street-Level Bureaucracy: A Scoping Review · Study

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ArticleThe Effects of AI on Street-Level Bureaucracy: A Scoping Review

Cara Gillingham2025

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Articlegreen2025

The Effects of AI on Street-Level Bureaucracy: A Scoping Review

Cara Gillingham · Jessica Morley · Luciano Floridi

19 citations·0/0 files stored·Digital Society

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Ethics and Social Impacts of AI Public Policy and Administration Research E-Government and Public Services

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References

2009A typology of reviews: an analysis of 14 review types and associated methodologies 2018Gender Shades: Intersectional Accuracy Disparities in Commercial Gender Classification 2020In AI we trust? Perceptions about automated decision-making by artificial intelligence 2002From Street‐Level to System‐Level Bureaucracies: How Information and Communication Technology is Transforming Administrative Discretion and Constitutional Control 2019A systematic review of algorithm aversion in augmented decision making 2009Work Process and Quality of Care in Early Childhood Education: The Role of Job Crafting 2013Street-Level Bureaucracy and E-Government 2019Artificial Intelligence, Discretion, and Bureaucracy

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Year2025

Typearticle

Published2025-03-28

VenueDigital Society

ISSN-L2731-4650

Languageen

Citations19

Files0 public / 0

ShelfEthics and Social Impacts of AI

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doi10.1007/s44206-025-00178-7

openalex_workW4408988904

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